What do I do if an order I am preparing is cancelled by the customer?
Customers are not currently able to cancel orders using the app or website. To cancel an order they would need to contact you (the merchant) directly to request a cancellation.
Please click here to learn more about how to cancel an order.
Still Need Help?
Click on the blue help icon in the lower right corner of the screen to search for for more answers or to contact us directly via email.